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Delivering Orders & Collecting Payment

With some Party Plan companies, orders which are taken at the party must be collated and ordered by the consultant as one large order. When the products are delivered to the Consultant it is the Consultants responsibility to ensure the products match up with the individual orders and deliver them to the Hostess who held the party. The participants at the Party are then notified to come around or to make arrangements to pick the products up.

In our case with Organic Natural Enterprise, orders taken at the party are written down on an official order form. The customer is required to give their full residential address, phone number and email address if they have one. Payment for the products is either by credit card, cash or a personal check.

If the customer is paying by credit card they need to fill in the details of their card on the form so when you return home to collate the orders you are able to place their individual order with the company who will then ship the products direct to the customer concerned. Make sure the card holders address if different to the delivery address is clearly shown. Customers placing orders using their credit cards will ensure there is very little delay. The products are delivered direct to their door by courier in the shortest possible time. Freight for delivery is free if the order is over $100 otherwise the delivery fee is $4.95. You will need to make your Credit Card customers aware that larger orders over $100 will attract 10% discount and also entitle them to free shipping when paying directly by credit card. This will encourage many people to go over the $100 mark to qualify for the discount.

Make sure the completed order form is signed by the customer before they leave.

If the customer chooses to pay by check or cash you will not be wanting to give discounts to them as you will have to order the products on their behalf using your own credit card facilities and bring the products into your address as a single bulk order. When the shipment arrives it is your job to collate the products against the orders from the individual customers and package them accordingly in the bags specially for this purpose. If anything is missing or damaged make sure you are onto the company immediately and notify them of the problem.

It is important you deliver the products as soon as you reasonably can to the hostess, so she can notify all who attended and placed orders that the products are there for pick up.

 If you are happy to take a check from someone you don't know make sure it is signed and has the date on it. In the main there is not a problem with personal checks tendered at parties as everyone knows everyone else and the embarrassment of a bounced check would put most people off using an account with insufficient funds in it.

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